All Systems Operational

About This Site

At Curve, the reliability of our service is a top priority. This status page contains updates on the status of our systems. If there are interruptions to service, we will post a note here.

Get in touch with our support@curve.com if you need help.

Click to see the PSD Interface Availability and Performance statistics.

Uptime over the past 90 days. View historical uptime.
Transactions processing Operational
90 days ago
99.96 % uptime
Today
In-app Curve functionality Operational
90 days ago
99.95 % uptime
Today
Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc) Operational
90 days ago
100.0 % uptime
Today
Global availability Operational
Email delivery Operational
Mobile Endpoint Operational
90 days ago
100.0 % uptime
Today
PSD2 API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Third party scheduled maintenance - Sunday 18 January 2026 Jan 18, 2026 01:00-07:00 UTC

One of our partners will carry out essential maintenance on Sunday 18 of January 2026, between 01:00 GMT and 07:00 GMT. This means some Curve functionality might be temporarily unavailable within that timeframe. Apologies for the inconvenience. Please carry a backup card with you during that time.
Posted on Jan 05, 2026 - 15:54 UTC
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Identity verification service disruption — onboarding and step-up checks impacted
Resolved - Our upstream identity verification provider has completed their remediation work and restored normal service. We are now observing healthy performance across our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification).

Thanks for your patience while this issue was being addressed.
Jan 7, 16:39 UTC
Monitoring - Our upstream identity verification provider is reporting signs of recovery, and we are also seeing improved performance in our onboarding and step-up verification flows (document upload, selfie, and motion/liveness verification).

While the provider’s systems appear to be stabilising, we are continuing to monitor the situation closely before marking the incident as resolved, to ensure the service remains reliable for all users.

A small number of verification attempts may still experience intermittent issues during this recovery period. We will share further updates as we gain confidence in full stability.

Thank you for your patience and understanding.
Jan 7, 16:08 UTC
Identified - We are currently experiencing an issue with our identity verification workflow. As a result, new customer onboarding and step-up verification checks (including document upload, selfie, and motion/liveness verification) may fail or be unavailable. Existing accounts and other platform features remain unaffected.

The disruption is related to an upstream identity verification dependency, and we are actively working with the partner involved to restore normal service. We will provide updates here as soon as we have more information.

Thank you for your patience while we work to resolve this.
Jan 7, 15:15 UTC
Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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